First Associates offers loan and lease servicing for a wide range of asset classes. You and your customers benefit from our strong technology focus, professional team with in-depth industry expertise and experience, and emphasis on customer service.
Our business model is built to provide high-quality loan and lease servicing, with a focus on four important features:
- Scalability—our cloud-based infrastructure is built to grow as fast as you can
- Flexibility—we service a range of new and innovative financial products and can meet your specific needs
- Security—our industrial-strength technology provides you with peace of mind
- Compliance—our extensive compliance experience can work for you
- SSAE 16 II—we don’t just talk about process standards, we undergo rigorous third-party process audits to manage and monitor performance
We are committed to helping you raise the performance bar.
This focus creates significant benefits for our clients, including:
- Higher levels of customer service
- Lower cost of servicing
- Fewer delinquencies and defaults
- Ability to service new asset classes
- Higher levels of compliance
We look forward to partnering with you to address all your loan and lease servicing needs.