First Associates has 20 years of experience, outstanding technology and the infrastructure to meet the demands of banks, credit unions and credit providers alike with the scale to make servicing cost-effective. With industry recognition for consistently exceeding high performance standards and quality customer support that ensures your borrowers receive the highest level of service.

Why should your organization consider First Associates as your servicer?
 If you answer yes to any of the questions below, it may be time to consider First Associates:

• Do you limit your product offerings due to concerns about servicing unique products effectively?
• Are you having issues with staffing — employee turnover, lack of expertise, limited ability to find qualified staff?
• Are you having quality issues — above average delinquency rates?
• Does your servicing costs exceed $100 per loan/year?
• Is your efficiency ratio below industry standards?
• Would you be better off by redeploying assets to increase your ROA?

First Associates specializes in:

• Titled assets
• Unsecured loans
• RV loans
• Auto loans
• Mortgage loans
• Student loans

First Associates is the leading provider of best in class servicing for titled asset and unsecured loan portfolios. Our professionals are committed to providing the highest level of service to borrowers while maximizing lender and investor returns.

First Associates does it all
Whether you are a bank, credit union, brokerage house, asset management firm, or other financial institution, we service a wide spectrum of debt obligations including:

• Mortgages (including manufactured home loans)
• Second mortgages
• A.R.Ms
• Alt-As
• Sub/near prime
• Distressed / non-performing
• Unsecured consumer credit
• Home equity loans

Technology versus Experience
Let’s face it, with today's technological advances, all loan servicers utilize the same basic technology. What sets industry competitors apart is experience. There is no substitute for experience. We have over 20 years of experience in loan servicing. Our senior staff has been with us for an average of over 15 years. We have been through several economic cycles and have encountered a multitude of scenarios.